Please indicate what order the Processes of Mourning occur in.

Match the author to their famous piece of work.

All of the following information should be collected by the funeral director from the informant to assist with the death certificate EXCEPT

Some of the characteristics of a funeral director which he or she should exhibit are: good personality, good listener, honest and courteous

Who is responsible for filing the death certificate?

One of the effective ways to approach taking a family in to first viewing is to lead them into the viewing space but you should probably leave the room immediately so the family can have private time with their loved one.

What are the two different types of announcements concerning a death that are usually published by a newspaper?

Which of the following is the most appropriate for a funeral director and/or funeral home staff to do before leaving the next of kin after making the removal?

Whenever any jewelry is found on the deceased during a residence removal, you as the funeral director/staff should _______________________________________.

The Removal/Transfer is the first face to face impression the client family has with the funeral home/staff