Viviane has decided she must increase her numbers of repeat…
Viviane has decided she must increase her numbers of repeat customers in order to establish a more regular clientele and to increase her earnings. Toward this end, she has committed herself to rebooking her clients. If she is to have the highest chance at success in establishing a consistent rebooking process, when should she be thinking about and talking to her clients about getting back into the salon for their second visit?
Read DetailsAlison has not been thriving in her early career as a beauty…
Alison has not been thriving in her early career as a beauty professional. She has tried very hard to stay follow through on what she learned in school by being true to her word, being punctual, putting herself before others, and continuing to be a lifelong learner. Where has Alison gone wrong?
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