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Nonverbal communication cues that send powerful messages thr…

Nonverbal communication cues that send powerful messages through gestures, vocal qualities, manner of dress, and grooming are known as________.

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The listening gap is understood to be the difference between

The listening gap is understood to be the difference between

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A communication delivered through speech, signals, or in wri…

A communication delivered through speech, signals, or in writing is known as

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Companies must provideĀ ________, which is the feeling a pers…

Companies must provideĀ ________, which is the feeling a person has when their needs have been met by an organization.

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The way a person typically acts or reacts under certain circ…

The way a person typically acts or reacts under certain circumstances is known as________.

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Particularly in customer service situations, an effective li…

Particularly in customer service situations, an effective listener should be

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Before you can get an angry customer to calm down and listen…

Before you can get an angry customer to calm down and listen, you must first________.

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Which statement about listening is accurate?

Which statement about listening is accurate?

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Which of these is an example of an external obstacle to list…

Which of these is an example of an external obstacle to listening?

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Intimate distance, which is typically reserved for family an…

Intimate distance, which is typically reserved for family and intimate relationships, is usually________.

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