According to the goal-setting theory, a generalized goal of “do your best” will produce a higher output than specific, challenging goals.

Herzberg called the factors that create job dissatisfaction ________ factors; when these factors are adequate, people won’t be dissatisfied, but they won’t be satisfied either.

A work team ________.

Five employees on the production line working together determine which person is performing which tasks, who becomes a member of the team, and what resources are needed to accomplish the work. These employees do not have a specific leader. These employees comprise a ________ team.

________ occurs when a supervisor earns less than his or her subordinates.

If Lakesha asks some employees to share jobs or perform their jobs on a part-time basis, she would be ________.

Age, skill, and experience are examples of ________ status categories.

________ is measured by the costs of acquiring and transforming organizational resources into outputs.

It was amazing the team accomplished anything at all. It seemed they were always bickering and cross with each other, but their final output stunned management. Which one of the following might have contributed to their success?

McGregor’s Theory X assumes that employees ________.