Zeke is a medical assistant at Bedford Clinic. His primary job responsibility is working with Dr. Garcia, but Dr. Garcia is currently on vacation, so Zeke’s duties are light today. He notices that the two medical assistants in the reception area are swamped with work, so he offers to lend a hand. Zeke is exhibiting the professional behavior of __________.

The main purpose of the American Association of Medical Assistants is to ____.

A medical assistant demonstrates __________ when deciding that an unscheduled patient, with chest pain, should see the provider before a scheduled patient.

Kendra is having a busy morning. The phone is ringing almost constantly, and several patients have approached the reception window with questions. Kendra answers the phone, determines that the patient who is calling does not have an emergency, and asks if she can call him back. She then deals with the patients who have questions. Within 30 minutes, Kendra telephones the patient who called earlier. By returning the telephone call in a timely manner, Kendra is exhibiting which professional behavior?

The legal term __________ is defined as the care that ordinarily is provided by an average, prudent healthcare provider in a given situation.

Confirmation by an organization that an individual is qualified to perform a job to professional standards is known as __________.

Formal training programs in medical assisting __________.

A medical assistant working in a pediatrician’s office who takes a continuing education class on child development demonstrates __________.

A medical assistant who completes all work and documents all of the day’s activities before leaving for the day is demonstrating __________.

You currently have $32,000 saved for a vehicle. The vehicle you want costs $90,000. If your money earns 8.5 percent per year, how long will it take before you can buy the vehicle?