Some scholars say that more than 90 percent of the information in a face-to-face conversation may be sent non-verbally.

Which listening style involves listening where the goals is to help the speaker solve a problem?

The process by which the brain reconstructs electrochemical impulses generated by hearing into representations of the original sound and gives them meaning is known as ________________.

Who is responsible for receiving and decoding a message?

Your co-worker is droning on about how her cat has the cutest spots on his face and likes to chase his tail and eats only canned tuna and on and on. You nod, smile and occasionally say something agreeable. You are _______________.

Which of the following are important to consider when preparing a presentation for a group or audience?

Personal attributes that enable someone to interact effectively and harmoniously with other people.

The medium through which a message passes from sender to receiver is the

The transmission of messages to large, usually widespread audiences via broadcast means;

Generally people communicate for three basic purposes: to inform, to persuade and to entertain.