Which of the following is a physical need? (A) The need to be accepted (B) The need for self-esteem (C) The need to be free from pain (D) The need for independence

Holistic care focuses on (A) The whole person, including physical, mental, and social well-being (B) The person’s disease and disabilities (C) How sick a person is (D) The absence of disease and illness

Psychosocial needs include the following: (A) Bathing (B) Activity (C) Sleep and rest (D) Love and affection

When should staff members become involved in family matters? (A) When family members visit too often (B) When staff disapprove of the family members’ lifestyle (C) When there is concern about the resident’s safety around family members (D) When visits disrupt the facility’s routine

Which of the following is the best way for a nursing assistant to communicate with a resident who is depressed? (A) The NA should use body language that shows interest. (B) The NA should avoid eye contact with the resident. (C) The NA should discourage other residents from talking to the resident who is depressed. (D) The NA should change the subject when the resident wants to talk about his feelings.

11. Which of the following is an example of objective information? (A) “Mr. Castillo seems a little grouchy today.” (B) “Mr. Castillo says that he has a stomachache.” (C) “Mr. Castillo’s blood pressure is 115/68.” (D) “Mr. Castillo doesn’t get along with the nurses.”

If a resident becomes combative, a nursing assistant should (A) Try to find out what triggered the behavior (B) Leave the resident alone to calm down (C) Tell the resident that he may be removed from the facility if he does not stop soon (D) Argue with the resident to make him understand what is best

Which of the following is the best example of how a nursing assistant should communicate with an anxious resident? (A) The NA should gently ask the resident what is bothering him. (B) The NA should speak more loudly. (C) The NA should suggest medication that is commonly used for anxiety. (D) The NA should tell the resident that it is best to stop worrying so much.

While distributing meal trays, Brenda gives the wrong meal to a resident who has diabetes. She says that the resident distracted her by complaining about the food. Which defense mechanism is she using? (A) Denial (B) Projection (C) Repression (D) Rationalization

Which of the following is true of combative behavior? (A) The behavior is usually a reaction to a specific person. (B) The behavior is not a concern to staff or other residents. (C) The behavior may be caused by disease or medication. (D) The behavior does not need to be reported.