People who have difficulty making a decision or making a selection when given choices of products or services are________customers.

If someone is not time-conscious and may be late for appointments often, they are likely exhibiting a(n)________style.

The term used to describe businesses and organizations that are engaged primarily in service delivery is

Which work habit helps build a good working relationship with internal customers?

Pitch, volume, rate, quality, articulation, and other attributes are known as________Blank.

As a service provider, one way to show that you respect customers and are eager to assist as they approach is to________.

If service is going to be delayed or take longer than planned, it is best to________.

The term “creative labor” refers to: 

________ is the primary skill most people have for gathering information.

The manager closed her office door during the interview so she could better focus on the interviewee. This illustrates which stage of the listening process?