If a customer with a decisive behavior pattern uses aggressive body gestures and finger pointing at you, the service provider, a strategy you should use in response is to________.

In customer service, relationships with customers are built on________ the characteristics of others.

In order to be the most successful in a customer service environment, service providers must________.

The people who are most likely to have a functionally decorated office are those of the________style.

The means by which an organization effectively gets its products and services to customers is known as________.

The most successful consumer-facing digital marketing campaign launched by Kellogg’s is

The business of customer service is all about

According to the Census Bureau and the Bureau of Labor Statistics, wholesale trade, retail trade, finance, insurance, and the federal government are examples of the________ sector.

________ is especially important when a language barrier or speech disability is part of a customer’s situation.

In customer service, many people do not always act the way you want them to. Hence, for those in customer service,________.