Defensiveness occurs when one person in a relationship withdraws from the interaction, shutting down dialogue and any chance of resolving the issue at hand.

The characteristics within that relationship determines the way the people involved act.

What was the effect of the Revolutionary War on the institution of slavery in America?

Positivity is keeping the relationship polite and upbeat (avoiding criticism). 

Communication climate refers to the social tones of a relationship. Is this statement true or false?

Same-Sex couples approach conflict far less negatively than male-female partners. Is this statement true or false?

In memos, text that follows the headings should be aligned.

Memos begin 2″ from the top of the page.

Memo headings include TO, FROM, DATE, ENCLOSURE.

Once a table is created, you cannot insert additional rows or columns.