Which of the following best defines Continuous Quality Improvement (CQI)?

Incident reporting is optional in risk management and does not significantly impact patient safety initiatives.

Which of the following reflects the function of utilization management in healthcare?

In the context of risk management, what does ‘root cause analysis’ aim to do?

What does ‘Internal Benchmarking’ involve in healthcare settings?

The LPN notes the client has become confused after medication administration and is planning to notify the health care provider by telephone. Which technique would be most appropriate to use when communicating with the health care provider? Note: You are now beginning the exam. Please show both sides of your whiteboard to the camera.

A nurse has completed client data collection and is preparing to identify appropriate nursing diagnoses/clinical problems. Which of the following are nursing diagnosis/clinical problems? (Select all that apply.)

Benchmarking helps organizations understand how they perform compared to peers, which is vital for quality improvement initiatives.

The nurse anticipates doing which action first when providing direct client care using the nursing process?

What does Total Quality Management (TQM) emphasize in healthcare organizations?