The veins in both arms of a patient who is obese are difficult for a phlebotomy technician to palpate and the patient is complaining of pain from the standard disposable tourniquet applied to her arm.  Which steps might help the phlebotomy technician locate a vein and improve comfort for the patient?

When drawing a specimen for an ammonia test, what should a phlebotomy technician have ready for specimen transporation?

A lancet designed for heel stick on a full-term infant usually punctures at a depth of 

A phlebotomy technician at a primary care clinic is performing venipuncture on a patient with suspected influenza.  The patient is wearing a mask.  What PPE should the technician wear?

Capillary blood gas testing is ordered on a newborn infant.  Where and how should the specimen be drawn?

When is a sharps receptacle considered to be overfilled according to OSHA standards?

What is the network of tissue that moves electrical signals through the heart?

__________ is an example of professional behavior for a phlebotomy technician.

Every task a PBT does must be assigned by a _______________ professional and must fall within the PBT’s ____________________________.

What usually happens after a patient is seen in an emergency department (ED)?