QUESTION 3: (BUSINESS OPERATIONS) Answer the following questions thoroughly, please number according to numbers in the question paper and write point by point. 3.1 Read the case study below and answer the questions that follow:     KL ENGINE MANUFACTURERS (KLMV) Johan was recently appointed to the production department. According to business policy, Johan must go through an induction program of two weeks before he can be placed.     Name FOUR aspects that can be included in an induction program. (4) 3.2 Explain screening as part of the selection procedure. (8) 3.3 Give reasonable reasons for terminating an employment contract. (6) 3.4 Read the scenario below and answer the questions that follow:     MANDY SHOE FACTORY (MSF) Mandy Shoe Factory bought raw materials from Simba Suppliers that did not deliver on time. This caused delays in the manufacturing process. MSF is concerned about their productivity levels.   3.4.1 Identify TWO business functions that are directly affected by the challenges in the scenario above. Advise MSF on the quality indicators for EACH business function identified. Copy the table in your ANSWER BLOCK to answer your question. BUSINESS FUNCTIONS: QUALITY INDICATORS:           (2×4) 3.4.2 Explain the differences between quality control and quality assurance.Make use of the following table to answer the question.     Quality control Quality assurance       (8) 3.4.3 Advise businesses on the role of quality circles in improving the quality of their products and services. (6)   TOTAL QUESTION 3 [40]   OR      

QUESTION 6: BUSINESS VENTURES   Successful businesses believe that leadership and management form an integral part of their success. Others argue that management plays a more important role than leadership in the success of businesses.   Support the above arguments by referring to the following aspects in your essay: Elaborate on the meaning of management. Evaluate the negative impact that autocratic, charismatic and laissez-faire leadership styles can have on the business. Explain the situational leadership theory. Suggest THREE situations in which a situational leadership style can be applied effectively in the workplace.   TOTAL FOR SECTION C [40] GRAND TOTAL [150]

  QUESTION 4: MISCELLANEOUS     BUSINESS ROLES   4.1 Explain ways in which businesses can apply the following King Code principles to improve their corporate governance:   4.1.1 Transparency (2×2)(4) 4.1.2 Accountability (2×2)(4) 4.2 Distinguish between the difference between problem solving and decision making. Make use of the table when answering this question. Decision making Problem solving     (4×2)(8) 4.3 State FIVE causes of conflict in the workplace. (5)   BUSINESS VENTURES   4.4 Outline the role of a personal attitude in successful leadership. (4×2)(8) 4.5 Sarah owns a thatched house close to Table Mountain valued at R100000. She insured her house with Retro-Cover Insurers for R800000. A fire on the mountain broke out and caused damages of R30000.   4.5.1 Calculate the amount that Retro-Cover Insurers will pay Sarah to cover damages. Show ALL calculations. (5) 4.5.2 How much will Sarah have to pay in to cover for the damages? (2) 4.5.3 Explain to Sarah the reason why she did not qualify for the full amount of damages sustained. (2×2)(4)   TOTAL QUESTION 4 [40]   TOTAL FOR SECTION B [80]

  SECTION B: CONTEXTUAL QUESTIONS This section consists of THREE questions, only answer TWO questions. Make use of bullet points where necessary.     QUESTION 2: BUSINESS VENTURES   2.1 Read the case study and answer the question that follow.     NEWBEE STUDIOS (NS) NS specialises in the development of new TV shows, for various TV channels. Chloe, the production manager, offers rewards to motivate employees who set and meet their targets. Garth, the marketing manager, uses charm to influence this team to work hard.   2.1.1 Identify the leadership style used by Chloe and Garth. Motivate your answer by QUOTING from the case study. (2×2)(4) 2.1.2 Describe the negative impact of Garth ’s leadership style, as identified in QUESTION 2.1.1 on businesses. (2X2)(4) 2.2 Read the extract and answer the questions that follow.     “…agreement whereby the insurer undertakes to indemnify the insured in the event of a specified loss in exchange for a premium…”   2.2.1 Provide an explanation for the following insurance terms:     2.2.1.1 Insurer 2.2.1.2 Indemnify 2.2.1.3 Average clause (3X2)(6) 2.3 Differentiate between insurance and assurance. Make use of the table below when answering this question. Insurance Assurance       (2X2)(4) 2.4 Outline THREE functions of the institution that trades with the shares of public companies. (3X2)(6) 2.5 Discuss TWO types of compulsory insurance. (2X3)(6) 2.6 Read the extract and answer the questions that follow.     Thembeka bought a flat for R500 000. She knows the importance of insurance and insured the flat for R400 000. A heater caught fire and caused damage to the amount of R40 000.   2.6.1 Calculate the amount that she would get back from the Insurer for the damage caused by the fire. (4×1)(4) 2.6.2 Elaborate on the importance of insurance for individuals and businesses. (3×2)(6)   TOTAL FOR QUESTION 2 [40]   OR  

  SECTION A: COMPULSORY     QUESTION 1.1: MULTIPLE CHOICE   Four options are given as possible answers to the following questions. Choose the most appropriate answer.   1.1.1 A school principal who gives instructions to teachers without accepting inputs from them, illustrates a … management style. (2)

SUBJECT INSTRUCTIONS:   1. This question paper consists of THREE sections, namely SECTION A, SECTION B and SECTION C. SECTION A: COMPULSORY SECTION B: Consists of THREE questions covering Topics dealing with Business Roles and Business Ventures in Terms 1 and 2.  Answer TWO questions from this section. SECTION C: Consists of TWO essays covering Topics dealing with Business Roles and Business Ventures Terms 1 and 2.  Answer ONLY ONE of the TWO questions from this section.   2. Consider the time allocation for each question when answering.   3. Read the instructions for each question carefully and answer only what is required.   4. Number the answers correctly according to the numbering system used in this question paper.   5. Except where other instructions are given, answers must be in full sentences.   6. The mark allocation of each question will determine the length of your answer.   7. Use the table below as a guide for marks and time allocation for each question.     QUESTION SECTION MARKS TIME 1 A: Multiple choice question,  choose the correct word and fill in the missing word. 30 20 mins 2 B: THREE direct questions. Answer ONLY TWO questions. 40 35 mins 3 40 35 mins 4 40 35 mins 5 C: ONE essay question. 40 35 mins 6   40 35 mins     TOTAL 150 120 minutes    

Specific unfair behavior toward members of a group is known as:

The largest amphibious landing/operation in history occured during World War II and was called D-Day, also known as ______________________.

During the 19th Century, the ____________________ rose to challenge the two-party system that dominated American politics. 

The Zimmerman Telegram was a proposed alliance between Germany and _______________ during World War I.