Justification/recommendation reports are sometimes called __… Justification/recommendation reports are sometimes called _______. Read Details
In denial messages you must establish the proper tone and us… In denial messages you must establish the proper tone and use you statements such as You would have known that cash refunds are not available if you had read the receipt. Read Details
Learning the techniques of sales writing _______. Learning the techniques of sales writing _______. Read Details
If your receiver might overlook the bad news, it is appropri… If your receiver might overlook the bad news, it is appropriate to use the direct strategy. Read Details
Persuasive claim messages are also called _______. Persuasive claim messages are also called _______. Read Details
Informational reports often describe periodic, recurring act… Informational reports often describe periodic, recurring activities as well as situational, nonrecurring events. Read Details
Sondra works for a development firm and must explain to a cu… Sondra works for a development firm and must explain to a customer the results of a year-long study of potential sites for new stores. In what format should she develop this report? Read Details
In deciding to share negative information about another empl… In deciding to share negative information about another employee to your supervisor, what question should you consider first? Read Details
Informational reports should be written using the direct org… Informational reports should be written using the direct organizational strategy. Read Details
Learning how to write sales messages can help you as both a… Learning how to write sales messages can help you as both a professional communicator and a consumer. Read Details