Email messages travel over the Internet using the same packet-switching technology and TCP/IP suite that govern all communications over the Internet.

A special type of website that offers access to a vast range of content and services is called a ____.

____ is an example of a web crawler.

A(n) ____ search seeks specific information using keyword combinations.

____ is software that can be used to facilitate phone calls over the Internet.

The user ID portion of an email address identifies the server where the recipient’s email mailbox resides.

The more ____ used in a query, the more focused the search results will be.

A search engine lists the hits in a search results list in a certain order, usually with more relevant hits at or near the top of the list.

A(n) ____ provides a secure, encrypted connection between remote users and local area networks.

Shopping search engines, such as DealTime and Nextag, are also known as shopping bots or shopping ____.