A new patient arrives for her dental hygiene treatment. She has many visible tattoos and piercings and is carrying a bag that says, “Save the Earth.” Before she even sits down in the chair, the dental hygienist suspects she will have poor hygiene, periodontal disease, and rampant decay. The hygienist also suspects she will refuse radiographs and think fluoride is a poison. This preconceived attitude is an example of:

Which is a closed-ended question?

Each of the following characteristics is associated with intrinsic motivation EXCEPT one. Which is the EXCEPTION?

The goal of motivational interviewing is to have the client voice the arguments for positive change, which is called

Which of the following is the often-erroneous assumption that a person possesses certain characteristics or traits simply because he or she is a member of a particular group?

Which of the following can be used to elicit the extent to which a person feels compelled to change.

Which is a simple mnemonic to identify a philosophy important to establishing effective dental hygienist–client helping relationships?

“Resisting the righting reflex” means the clinician ______ resistance expressed by the patient.

Poverty is often a reason a patient does not seek dental care. Unemployment often is a barrier to patients meeting basic needs for overall and oral health.

Your patient has hearing loss that has occurred gradually with aging. The term for this type of hearing loss is?