The _________________ approach to organizations values employees as assets who can be fulfilled by participating and contributing useful ideas.

In which type of organizational relationship does one person have power over another person?

The third step in the group decision making process is to __________________________________.

_____________ is presenting someone else’s intellectual property as your own.

When nonverbal communication reinforces verbal communication by mirroring the verbal message, it is called _____________.

_________________ speeches define things by explaining what they are, what they are not, or the origins of words or phrases.

_________________ are vocalized pauses such as “um” and “like” that disrupt speech.

_______________ is the perception of and use of time in nonverbal communication.

When you make brief eye contact your whole audience, you are using a technique called ____________.

The __________________ holds that listeners will process persuasive messages by using a central or peripheral route.