A DIMM is commonly installed _____.

A technician notices that the display seems to be dark and bluish in color. The motherboard has both a VGA and an HDMI port. When the technician powers down the system and attaches the HDMI cable instead of the VGA cable, the problem is resolved. What was the problem?

What is another name for a port that uses an RJ-45 connector?

IRQ3 is normally assigned to the Secondary IDE controller.

Which system configuration feature provides support for increased hard drive capacities and provides computer component monitoring?

The ______________ menu shows you the serial number of a Mac.

A technician has verified that a bad Cat6 cable run in the wall is responsible for a workstation’s lack of communication on the network.   Which of the following tools can be used to pinpoint the location of the cable inside the wall?

The Advanced Boot Options screen can be displayed by pressing what key during the boot sequence of a Windows 7 computer?

Damion recently did an update to his computer and added a new video card. After the update, Damion decided that he would like to play his favorite game. While he was playing the game, the system locked up. He restarted the computer and did not have any issues until he tried to play the same game, at which point, the computer locked up again.   What might be the problem with Damion’s computer? (Select all that apply.)

Derek is working at the help desk when he receives a call from a client about an issue with the company’s email. The customer is very upset about the email issue. He is complaining about the email service and the IT department in general.   What should Derek do to defuse the situation?