Which of the following is a barrier to effective nonverbal communication?   A.  Layout of the space or room, lighting, color scheme, noise, and decorations where communication is taking place   B.  Awareness of cultural differences when analyzing how chronemics plays out in communication   C.  Use of space in communicating with others   D.  Reliance on constant use of mobile devices during a conversation

Which of the following activities would be classified as important but not urgent in the time management matrix? 

Which of the following statements is true of gender-based differences in communication styles?   A.  Women are perceived to be very clear when giving instructions.   B.  Men use communication to assert their status and request action.   C.  Men tend to be indirect, vague, and apologetic when they speak.   D.  Women tend to use direct, succinct language.

Sophie is highly concerned about what others think of her. She is extremely careful about freely displaying her feelings and opinions in public. She tactfully adapts her responses and interactions to suit the situation and the audience. On the basis of the given information, we can conclude that Sophie would score:   A.  low on openness to experience.   B.  high on uncertainty avoidance.   C.  high on self-monitoring.   D.  low on agreeableness.

Which of the following statements is true of stress? 

_____ is the dimension of listening that involves understanding the meaning, interpreting the implications, assessing the nonverbal cues, and remembering the message being conveyed.  

_____ is a feeling that we have too much to do and not enough time to do it. 

Margaret has joined as a trainee in an insurance firm and works with the data analytics team. Though good at her work, she lacks mathematical skills and is not well-versed with computers. In setting her goals during a performance review meeting with her manager, she states, “I need to improve my miserable computer skills and my limited ability in Math.” Which of the following key behaviors for effective goal setting is Margaret lacking?   A.  Being realistic   B.  Being positive   C.  Taking full responsibility   D.  Starting small

Which of the following statements is true of values?   A.  Terminal values are the “hows” of goal setting.   B.  Instrumental values are the “what’s” of goal setting.   C.  Tangible values are the standards of behavior by which we achieve desired ends.   D.  Intangible values can be defined differently for each person.

_____ behaviors are actions taken by members of a team that may hinder or even undermine a team’s progress.   A.  Maintenance-related   B.  Dysfunctional   C.  Task-related   D.  Self-oriented