Hemolysis of a capillary specimen is most likely to have resulted from 

Which of the following is permitted during blood donation collections but should not be done during routine venipuncture collections?

When an order is marked STAT it should be collected 

Which of the following is one acceptable way of confirming a patient’s identity?

A patient begins to experience a seizure during a blood draw.  What should be the phlebotomist’s first response?

In addition to causing pain for the patient, probing for a vein can result in              , which may affect analytes in a specimen.

If a phlebotomy technician is not able to read a note made on a manual requisition form, she should 

Just as a needle is removed from a patient’s arm, the patient has a coughing fit and the phlebotomy technician is accidentally stuck with the needle.  What should the phlebotomy technician do after placing the needle in the sharps container?

When performing venipuncture on a school aged child, which needle gauge is the best choice?

An emergency room physician directs a phlebotomist to draw blood from an unconscious patient of unknown indentity.  This is