During your recent performance appraisal, your boss bases their appraisal on the fact that you recently did a great job on the annual report and are always nice to everyone.  Despite the fact that you are always late to work and often out sick, you got an excellent rating. What type of error is this where one good characteristic overshadows everything else?

  According to Herzberg’s Dual Factor theory, these are factors that lead to job satisfaction. Ex: Recognition or growth.

You applied for a job and were asked to take a test that measures physical abilities such as strength, hand-eye coordination, and manual dexterity. What type of test is this?

You had an interview for a job and all applicants were asked the same set of standard questions. The interviewer was not allowed to ask follow-up or additional questions. What type of interview is this? 

This occurs when new employees are paid more than experienced employees. It occurs due to rapid external market changes.

 During a recent job interview, you were asked to describe a work experience where you were a part of a conflict with fellow employee and how it was resolved. What type of interview is this?

This performance appraisal method is used to rate specific behaviors associated with performance. It’s complicated but reduces rater error.  Ex:  The punch press operator cleans all machine parts with the proper solvent is rated at: 5 for almost never and 1 for almost always.

Using a numbered list, list the 2 effects of job dissatisfaction as discussed on the slides (4 pts)

The process by which managers and union leaders negotiate acceptable terms and conditions of employment for union-represented workers.

A company who uses a reactor strategy does not have a strategy but chooses to ignore the environment until they are forced to change. For example, Kmart. What is the HR challenge for this company?