The three primary components of root cause analysis are

Statistical process control is built around means and standard deviations, means are

The goal of process improvement is to

Type I error describes a system where the sample statistics indicates the system is

The investigative technique that attempts to identify all the potential causes of a problem is

What is the excel function to find a probability of cumulative normal distribution? (i.e. P(Z < 1.25) )

Tinkering is

The purpose of a histogram is to

A stratification chart is used to

Based on the selections from weeks 6 and 7, what lessons do we learn about human pride? Choose a specific piece to support your response.