When can a phlebotomy technician puncture the patient’s skin for either venipuncture or capillary puncture?

When performing a draw on an inpatient with a recent mastectomy, the phlebotomy technician finds that an IV is running in the arm on the non-mastectomy side.  Which site should the phlebotomy technician use?

Serum is removed from the solid portion of centrifuged specimens using

Which of the following techniques is an acceptable way to make a patient’s veins appear more prominently?

The Needlestick Safety and Prevention Act requires that employers

________ is an illness spread by droplets.

Which of these tests is an entry-level phlebotomy technician most likely to be trained to perform in its entirety?

When a patient enters a phlebotomist’s drawing station, how can the phlebotomist best communicate a positive, professional attitude?

The veins in both arms of a patient who is obese are difficult for a phlebotomy technician to palpate and the patient is complaining of pain from the standard disposable tourniquet applied to her arm. Which steps might help the phlebotomy technician locate a vein and improve comfort for the patient?

A phlebotomy technician is performing a venipuncture collection on a young adult and needs to draw a citrate tube, a serum separa- tor tube, and an EDTA tube. The citrate tube and SST fill quickly. The EDTA tube fills part- way and then blood flow stops. What is the most likely explanation?