Service-oriented architecture (SOA) is a business-driven enterprise architecture that supports integrating a business as linked, repeatable activities, tasks, or services.

Pilot implementation is a small group of people using the new system until it is verified that it works correctly; then the remaining users migrate.

A discovery prototype is a smaller-scale representation or working model of the system to ensure it meets the user and business requirements.

Corrective maintenance makes system changes to repair design flaws, coding errors, or implementation issues.

Conversion occurs when a person or event is the catalyst for implementing major changes for a system to meet business changes.

Object-oriented languages provide a programming method that provides for interactive modules to a website.

Computer-aided software engineering (CASE) tools are software suites that automate systems analysis, design, and development.

Exception reports organize and categorize data for managerial perusal.

Internal reports present data that is distributed inside the organization and is intended for employees within an organization. Internal reports typically support day-to-day operations monitoring that supports managerial decision making.

A requirements definition document prioritizes all of the business requirements by order of importance to the company.