Whenever any jewelry is found on the deceased during a residence removal, you as the funeral director/staff should _______________________________________.

The Removal/Transfer is the first face to face impression the client family has with the funeral home/staff

What is the term used to describe the transfer of the deceased from the place of death to the funeral home?

Which of the following is most appropriate when receiving any valuable clothing items and personal effects from the hospital?

According to the FTC Funeral Rule, which of the following MUST be given for the client to keep:

All of the following is acceptable when concluding the first call EXCEPT which of the following: _________________________________.

A legal certified document containing vital statistics, disposition information and final medical information pertaining to the deceased is called ___________________________.

an attractive display of pictures of the deceased placed during the visitation

Before leaving for a removal, it is wise to leave a copy of the first call information at the funeral home.

All of the following are purposes of the death certificate EXCEPT for ______________________________.