The managers of a fast food restaurant record outputs on a daily basis by counting how many customers their employees serve, the time each transaction takes, and how much money each customer spends every day. With reference to the control process, the managers are:

Profit ratios measure the efficiency of the use of the organization’s resources in generating profits.

The set of values, norms, and expectations of behavior that control the ways in which workers interact with one another within the organization is known as ___________.

Task forces are often called ad hoc committees because they are temporary.

Data and information both communicate a great deal of useful knowledge to the end user.

A group of managers meets face-to-face and generates and debates a wide variety of alternatives from which to make a decision. What is this process of decision making called?

One of the reasons to increase product quality is that higher product quality can increase efficiency, _______________ operating costs, and _______________ profits.

Allocating authority in an organization, which gives lower-level managers and nonmanagerial employees the right to make important decisions about how to use organizational resources, is an example of:

Total factor productivity is a measure of an organization’s:

The current ratio is an example of a leverage ratio of the organization.