A service process at Fisher’s student services has four steps with processing times indicated below.  Some students take path 1, 2, 3A, and 4 while others take path 1, 2, 3B, and 4.  What is the capacity, measured as customers served per hour, of the entire process? Step 3 A 12 minutes Step 1 10 minutes Step 2 15 minutes Step 4 6 minutes Step 3 B 10 minutes

Dog House Grooming currently services an average of 74 dogs per day. Observations in recent weeks show that its utilization is about 90 percent, allowing for just a 10 percent capacity cushion. If demand is expected to be 60 percent of the current level in five years and management wants to have a capacity cushion of just [x] percent, what capacity requirement should be planned? The needed capacity requirement is _______ customers per day. (Enter your response rounded up to the next whole number.)

Which of the following does NOT generate pressure to increase inventories?

At ABC Manufacturing, the industry is mature, competition tough, and margins low. Most production lines are highly capital intensive.  The amount of reserve capacity they use to handle sudden increases in demand or temporary losses of production capacity is called:

True/False. If I am late to the exam, I will receive extra time.

A responsive supply chain typically has:

Use the process flow diagram to determine which of these events has the greatest net benefit.

“We need to do a better job managing our inventory to increase turnover” said Bob the operations manager at LOWCOSTCO.  “All of our competitors are turning their inventory faster.”  What does this require?

“Our weekly demand variability has been declining and is now more consistent” said Bob, operations manager at LOWCOSTCO.  “We should make sure our supply chain design is_________.”

Which of the following changes would increase the likelihood of a supply chain experiencing the bullwhip effect?