A large corporation has earned a reputation for being a challenging work environment for employees, placing demands on employees’ time and pushing them to accomplish tasks, sometimes with little recognition. A recent audit found that the company was denying employees overtime pay despite the extra work. This is a reflection of the company’s:

Which of the following is NOT an external event that reveals the danger of relying on existing core capabilities?

When firms lay off employees, they are:

An analysis of society’s attitudes and values would be conducted when studying the __________ segment of the general environment.

Environmental scanning would be MOST important for which of the following organizations?

In order to cope with hypercompetition, firms need to develop __________ through continuous learning.

When capabilities serve as a source of competitive advantage for a firm over its rivals, the firm has created a(n):

Green design, sustainable packaging, waste management, and energy efficiency are aspects of the __________ segment of the general environment that companies have sought to address with environmental sustainability initiatives.

Product differentiation refers to the:

New markets created by the technologies underlying the development of products such as iPods, iPads, and Wi-Fi are a result of: