[features] Reducing the number of features, qualities, or price when repositioning a product is referred to as

[protocol] A new-product or service protocol is

[convey] A company or person who has information to convey during the communication process is referred to as a(n)

[performance] All of these are social media performance measures except which?

[programs] Promotional programs are specifically directed toward a group of prospective buyers, or

[people] The categories for people-based services include

[packaging] Packaging that provides convenience, product quality, protection, or easy storage offers________ benefits.

[Progressive] A recent Progressive ad highlights its competitive rates compared to other auto insurers. What type of product advertisement is the Progressive ad?

[smartphones] Appliances and smartphones are classified as

[points] A flowchart of the points of interaction between consumer and service provider is referred to as