A convenience store at the gas station provides utility for customers because it makes it easy for them to purchase a few essentials when they stop for gasoline. The convenience store belongs to the _____ industry.

A highest-possible-quality strategy will stress on _____.

A _____ is the part that an individual plays in a group that helps the group reach its goals.

Implementing _____ requires making corrections until errors virtually disappear.

A(n) _____ group is created by its own members for purposes that may or may not be relevant to organizational goals.

An advantage of teams in an organization is that they enable  the organization to shed its _____.

Acknowledging the existence of conflict but downplaying its importance is known as _____.

Durability is the dimension of quality that refers to:

A shift supervisor in a department store is a member of a(n):

_____ is the process of designing work so that it can be completely or almost completely performed by machines.