Roberta, the store manager, uses her coercive power effectively to motivate employees. Because of her coercive power, yesterday, Roberta was able to:

Rusty is a project manager who has 15 executives reporting directly to him. The number 15 is Rusty’s:

Ace Real Estate conducted a SWOT analysis, and their managers believe that this year’s local market growth will be slower than in the past. The predicted slow market growth is a(n):

An employee’s perception of the extent to which his/her effort will result in a given level of his/her performance is known as:

Dominic, a plant manager, wants to initiate a diversity training program in his plant. He is considering whether his department has enough extra people to cover for the time his employees will be engaged in the classes. Which of the following criteria of decision making is Dominic implementing?

For Dell Computer, the educational institutions that train future Dell employees are its:

The pattern of faulty and biased decision making that occurs in groups whose members strive for agreement at the expense of good decision making is called:

The strategy that explains the methods that a division or organization will use to compete against its rivals in the industry is a ______________-level strategy.

Tom, the marketing manager, who is a member of a task force for new product development, is expected to represent the marketing department’s concerns to the task force. Tom and his involvement with the task force describes ____________.

During the first stage of group development, managers should: