Chapter 13 – Civility and Emotional Intelligence: remember t…
Chapter 13 – Civility and Emotional Intelligence: remember to fully explain and develop your responses by referring to key terms and concepts from the course content. Provide analysis and revision at the college level. Number your responses for clarity. In order to be emotionally intelligent, one must begin by acknowledging and understanding his/her own feelings. Why is this the FIRST step to being emotionally intelligent? Explain fully. How will developing your emotional intelligence and civility help you professionally? Be specific and use examples.
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