As a nurse, Marcus must quickly interpret a large amount of information in order to treat patients. To help in this process, Marcus creates categories and applies a familiar structure to each new piece of information he receives. Marcus is organizing information by __________.

What form of communication takes place when someone communicates the same message to many people at once but the creator of the message is usually not physically present?

Paras, a Southern Baptist, attended Mass at her boyfriend William’s Roman Catholic church. During the service she didn’t know when to stand, sit, or kneel; she didn’t know the words to most of what the congregation recited aloud from memory; and she decided just to stay in her seat when William went to receive the Eucharist. By remaining at the service despite being confused and uncomfortable, which strategy for developing motivation did Paras seem to employ?

What is primarily learned from and socially reinforced by others?

While dining out, Selma observes what she believes to be her husband flirting with their server. After they leave, Selma decides to ask her husband what he was doing. He claims that he was only smiling and being kind. In this case, which strategy did Selma use to gain clarity on the situation?

Which behavior is exhibited by a driver who furiously honks his horn at others without considering that their driving errors may be caused by external factors beyond control?

Which barrier to effective intercultural communication is involved when Maddox, an American exchange student, is confused when his British host mother tells him to put the luggage in the “boot”?

Meghan anxiously awaits as her statistics professor hands back results on the last exam. As the professor approaches, Meghan notices that the he has a smile on his face. She immediately thinks to herself “I must have aced this test!” On which stage of the interpersonal perception process did Meghan end this interaction?

The avoidant attachment style is associated with __________.

Dad says to Junior, “Hand me the screwdriver.” Junior responds with, “Which kind, a flat-head or Phillips?” Which language barrier is Junior trying to avoid?