Fill in the blank: Patient navigation is a _____-centered health care service delivery model.

True or false: There are multiple levels of patient navigators, but trained lay navigators should always be used, especially in high-skill level situations.

The major quality and patient safety focal points for which care setting includes detecting change in a resident’s condition and falls prevention and management?

Which type of healthcare delivery model is a collaboration between PCPs, specialists, other health professionals and a healthcare facility such as a hospital who jointly accept responsibility of patient care, including the quality and cost of care.

True or false: The goal of the 2011 IOM Report Health IT and Patient Safety: Building Safer Systems for Better Care was to identify how to create health IT processes that continue to address safeguards for privacy and security.

True or false: Clinical decision support data is collected to increase the quality of care and improve health outcomes, efficiency, and cost-benefit of clinical interventions.

The following are best practices created by the Joint Commission: Perform modified medication reconciliation upon visit completion Provide patient with effective education upon visit completion Provide patient with written discharge instructions upon visit completion These best practices are for which of the following?

Donabedian’s model provides a framework for examining quality of healthcare and includes the dimensions of:

True or false: Individuals with lower socioeconomic status and racial and ethnic minorities who have chronic diseases need more assistance with instrumental activities of daily living.

True or false: Clinical decision support data is collected to provide evidence-based decisions by independent researchers provide both accountability and improvement in clinical settings.