Loyalty programs should be kept simple

All of the following are true about the Centralists in Mexico except

CRM is the acronym for customer retention mentoring

Businesses should seek out complaints

Privacy policies vary greatly between companies

A high switching cost takes away the power of the buyer

A long-term focus is

A CRM school of thought the is software-based, segmenting markets by date management, and personalization of communication is

The marketing dimension which reveal past patterns, such as who, where, & when purchased, is known as

Customer relationships links long-term consequences with short-term actions