According to the text, the most pervasive and obvious environmental force affecting managers in all kinds of business and nonbusiness organizations has been:

A wholesaler and retailer have become embroiled in conflict over attempts by the wholesaler’s sales force to help the retailer display its products. The retailer views this sales force as a nuisance that interferes with customer service. There seems to be a problem of:

Conflict between Burger King and its franchisees has occurred because:

Economic concentration in terms of percentage of total wholesale sales enjoyed by most merchant wholesalers in their respective line of trade is:

Generally the power bases available to the manufacturer are a function of all of the following except:

Which of the following heuristics about the relationship between a manufacturer’s characteristics and channel design is false?

Which of the following is not an input to achieving distribution objectives?

In highly intensive distribution, the selection criteria for channel members:

All of the following are competitive advantages earned in distribution that are not easily copied by competitors except:

Contactual efficiency viewed from the channel manager’s perspective is: