Rob met Flannery in an online chat group for race car enthusiasts. Based on briefly looking over Flannery’s online profile, Rob decided that he is a typical show off, know-it-all race car owner. This tendency to stereotype someone based on the few cues online interactions provide is known as __________.

When Felicity when tells her employee “I feel disrespected when work I ask you to do is not a priority for you,” which key behavior of asserting herself does she exhibit?

When describing how you view a situation, it is most effective to __________.

Marques is teaching his friend how to make a frittata. When his friend makes a mistake, Marques immediately corrects her rather than waiting until the dish is cooked. Which tip to improve accurate responding did Marques use?

Frederique is the leader of a country in which citizens tend to have a low tolerance for uncertainty. Which action should Frederique undertake to make his people feel most secure?

When people have difficulty focusing on anything but themselves and their own experiences and ideas, they may be guilty of __________.

Celia uses __________ as she listens to her partner by occasionally interjecting with responses such as “Oh, I see” and “Uh-huh” to show she is interested.

Research has found that when we receive an apology, we __________.

Camila waited in the rain for fifteen minutes because her boyfriend, D’Andre, was late to pick her up after class. When she asked him why he was so late, he replied “I had to drop off my dry cleaning on the way. Stop making such a big deal out of this!” What best classifies D’Andre’s response?

Indexing your comments and remarks is a way to avoid which word barrier?