Racial and ethnic discrimination and conflict call for us to use __________ skills to empathize compassionately with people who are different from us in pursuit of justice and equality.

You see your friend Hernando sitting quietly, leaning forward with his head in his hands. Wondering what is wrong, you continue to observe him from a distance. After seeing him yawn and rub his eyes, you determine that Hernando must be tired. Through which process of perception checking did you reach this conclusion?

A role that is considered both masculine and feminine is called a(n) __________ role.

Which barrier to effective listening is displayed when Hilde listens to Sven very carefully until he says something she can use against him, and then she interrupts?

Which phrase demonstrates the most effective use of extended I language?

Jonathan has just been fired from his job and turns to you to talk about it. According to communication researchers, what would be an inappropriate response to show social support?

When Jeannie noticed that her friend Kam was upset, Jeannie asked her what was wrong. Although Kam reassured her that everything was okay, Jeannie noticed that Kam had a slight frown on her face and was not making eye contact. What did Jeannie do to accurately read the situation?

Which idea suggests that the more contact you have with someone who is different from you, the more positive regard you will have for that person?

When someone uses the word dog and you understand the word to mean “a mangy, dirty, and disgusting animal, like the one that bit me when I was five years old,” which level of meaning are you likely applying?

Brody’s wife walks into the family room while he is watching the TV and begins to tell him what she found out at the PTA meeting. Brody turns off the TV and directs his attention to his wife. Which barrier to effective listening has Brody addressed?