The major objective of quality control is to see that the organization produces no imperfect products.

A computer manufacturer is first divided into the following groups: Home Office/Personal Use, Small Business, Large Business, and Educational Institutions. Within each of these divisions, management is organized into finance, operations, marketing, and human resources. This company is organized first by ____, then by ____.

Employment applications are used for two purposes: to familiarize interviewers with applicants’ backgrounds and to

​Employers receive benefits from enriching employee’s jobs. In one form of job enrichment, the employee is able to work from his or her home all or part of the work week thus permitting the employer to benefit from attaining designated goals while saving on real estate and travel expenses, and being able to access a larger labor pool. This form of job enrichment is known as 

The separation of all organizational activities into distinct tasks and the assignment of different tasks to different people is called job

IBM’s corporate workforce diversity staff helps to ensure that the company’s workforce does not become homogeneous. If properly integrated, which of the following outcomes is IBM likely to experience if it maintains a diverse workforce?

Deere and Company, the maker of John Deere tractors, was one of the first firms to combine robotics and computer-integrated manufacturing. By doing this, it achieved more efficiently utilized facilities and greater flexibility in production. The method of production that has given Deere these tremendous improvements in operations is known as

A flexible benefit plan allows an employee to allocate a predetermined amount of benefit dollars to various categories of benefits to design a benefit mix that best fits that employee’s needs.

The ____ is an award given by the president of the United States to organizations that apply and are judged to be outstanding in specific managerial tasks.

The number of customers that an Outback Steakhouse can serve at one time is the restaurant’s