Since ISO 9000 quality standards were developed in Switzerland and affect only European firms, they don’t apply to firms in the United States doing business in Europe.

The executives and operations specialists for Hyster, an industrial equipment manufacturer, meet and determine the operational plan for the next two years. Two years is Hyster’s

Which of the following is not one of the four basic forms of organizational structure?

If First National Bank were to assign one of its bank tellers to business merchants and two others to individual accounts, it would be departmentalizing on the basis of

​Managers who use performance appraisals in which they judge or estimate the employee’s performance level and rank employees on a scale are called 

​A manager who hears employees gossiping about him and attempts to stop the gossip by enacting rules against spreading rumors, gossip, and discussions about the company will

Vice president, marketing⎯Regional sales manager⎯District manager⎯Sales supervisor represents a(n)

When a very large product that is hard to move is produced, a(n) ____ is used.

A service economy is one in which more effort is devoted to the production of goods than to the production of services.

A product layout is often referred to as a(n)