In platform businesses, “choke points” (profit pools) often occur where the platform controls: 

The blood type of the universal donor is ____.

Which statement best captures the difference between a mission statement and a strategy statement (Collis & Rukstad, 2008)? 

Which of the following lymphocytes differentiate into plasma cells and memory cells with the subsequent production of antibodies (humoral immunity)?

Substances that are perceived as foreign to the body and elicit an antibody response: ____________________

The preferred sample for pregnancy testing is obtained as a ____.

Prahalad & Hamel (1990) define a “core competence” most accurately as: 

Mintzberg (1987) uses the metaphor of “crafting” to suggest that effective strategists primarily: 

In platform strategy, reducing “friction” primarily means: 

Session 3: Industry View – External Environment