You and a colleague are in a meeting with a customer when you notice your colleague agreeing to most of the customer’s requirements. Your colleague is making many commitments that you know you can not deliver. Which accelerator would most effectively increase your colleague’s Integrity?

What are two Accelerators for enhancing Intent? (Choose two.)

A school has developed a program for its students whereby the students can make decisions on what they want to focus on in their learning. The teachers work with them to make their intent clear and ensure everyone is on the same page. Which High-Trust Behavior is the school using to build credibility with parents?

When a web marketing company began expanding its service line to include websites that required difficult levels of coding, they reached out to a programmer, based on numerous recommendations. Each recommendation came with similar verbiage, the programmer is a “trusted agent” that will complete work in the agreed-upon timeline and at the agreed-upon cost. This type of outsourcing had never been done by the company but when the CEO met with the programmer, trust was established immediately and the relationship continued for over 13 years. Which of the seven organizational Trust Dividends was earned?

The Vice President of Research and Development is a quiet person who does not like conflict. People often don’t know where they stand with her. Over the past year, you have been working closely with her to plan, build, and equip a new laboratory for an innovative product line. Because of this work, both you and other employees believed you would be the manager of the new laboratory. However, you had a significant disagreement with the VP in a team meeting. You didn’t think it should have harmed your relationship but someone else was promoted to run the new lab. You are surprised and disappointed given all of your work in designing the new facility. You make an appointment with the VP to discuss the situation. Which Trust Talk will work most effectively in this situation?

Your team is working to eliminate all widget flaws. Intensive training has been incorporated and quality and productivity standards are being disseminated. Supervisors have determined that they need to eliminate valueless processes which will lead to better quality and higher productivity. They have decided to watch and record workers’ actions carefully to prepare for the evaluation of processes. What should their lead measure be?

What is a wildly important goal?

What is an example of 4DX accountability? Louise is Jeff’s manager.

An organization has a strong and trustworthy reputation and is heavily sought after. One of their hallmarks is to make restitution when something has gone wrong. They do not let pride get in the way. Which High-Trust Behavior are they demonstrating that will impact the level of marketplace trust?

Which two of the 4 Cores of Credibility relate to Character?