In contrast to ________ interactions, which allow the firm to gain insights on the needs of a particular customer, ________ offers the opportunity to leverage the wisdom of a larger crowd.

Maintaining a competitive workforce is very challenging in the current economy. The role of evaluating human capital, in recent years, has

Referring to the textbook Exhibit 2.7 The World Automobile Industry: Strategic Groups, which strategic group is the smallest in terms of breadth of product line?

Another example of social relationships causing human capital mobility is the ________ of talent from an organization to form ________.

Management innovations such as total quality, just-in-time, benchmarking, business process reengineering, and outsourcing are important but not enough for building sustainable competitive advantage.

If the overall cost leadership strategy is to provide sustainable competitive advantage, all activities in the value-chain need to be evaluated including the relationships among the value-chain activities.

According to the text, the triple bottom line approach to corporate accounting includes which three components?

________ are the competencies or skills that a firm employs to transform inputs into outputs.

In large organizations, conflicts can arise between functional areas. In order to resolve these conflicts, strategic objectives

In order to take advantage of investment in human capital, a firm should