The productivity of a company is neither efficient nor effective when its

The difference between performance effectiveness and performance efficiency is that the

Nicola is the most qualified candidate for the job of marketing manager at Lean Inc. However, the recruiters do not hire her because they feel that a woman would not be able to handle the responsibilities associated with such a senior position. This is an example of the ___ effect.

Organizations are complex systems composed of ___.

Human skills are also referred to as ___ skills.

Susannah is calculating the inventory turnover statistics for her department. She is drawing mainly on her ___ skills.

___ is the ability to manage ourselves and our relationships effectively.

___ is increasingly viewed as a source of organizational strength and performance advantage.

When general managers develop action priorities for their jobs that include goals and plans spanning long and short time frames, they are performing the important activity of ___.

Jennifer assigns George a project to be completed by the end of the month and then holds periodic meetings with him to review his progress. Which of the management functions is Jennifer performing?