Clinicians tend to buy into the need for practice change when: (Select all that apply.)

Why is an interdisciplinary, team-based approach essential in health care? (Select all that apply.)

Effective communication is fostered through which of the following ingredients? (Select all that apply.)

Posters have been distributed with information about workplace violence such as typical profiles of workplace killers, characteristics of disgruntled employees, motivations for violent actions, and factors that contribute to the problem. This approach is completed by:

A nurse manager at Morgan Hill Community Hospital is known to be an excellent nursing manager by the personnel working on her nursing unit. The nurse manager exhibits which of the following behaviors? (Select all that apply.)

A nursing unit has discovered a series of medication errors with regard to a particular computerized physician order set and the calculation within the order. The unit manager has a theory on changes that should be made within the order to decrease the confusion for nursing staff. However, the nurse manager realizes that changes would need to be made with pharmacy input as well as other nursing units within the facility and the multihospital system. Which of the following management theories is exemplified when the nurse manager considers the impact of change on the organization as a whole?

Jennifer is evaluating her own performance over the past year and comparing it to the standards set by the organization. Jennifer is performing a(n):

Which of the following are examples of intentional torts that may occur in the health care field? (Select all that apply.)

The process of providing and measuring the correct full-time equivalent (FTE), or complement, to adequately staff a given area is known as:

The process by which a manager examines and evaluates an employee’s work behavior by comparing it with pre-set standards, documents the results of the comparison, and uses the results to provide feedback to the employee is: