Effectiveness and sustainability of change is based on the skilled communication of leadership and stakeholders endorsing the change process. What are some barriers that can interfere with change? (Select all that apply.)

Janice is going to give her patient a bath. She has the option of using prepackaged bathing wipes or a bath basin and washcloths. She chooses the bath basin and washcloths because she knows their performance is the same but they are less expensive. Janice’s choice is an example of:

Which communication technique is most effective when handling patient complaints?

Administrative controls that may affect workplace violence include: (Select all that apply.)

Which of the following behavioral aspects are present in the feminist perspective leadership style? (Select all that apply.)

Janice is going to give her patient a bath. She has the option of using prepackaged bathing wipes or a bath basin and washcloths. She chooses the bath basin and washcloths because she knows their performance is the same but they are less expensive. Janice’s choice is an example of:

Which ethical principle is violated when the RN tells the hospital accountant that the patient is HIV-positive? (Select all that apply.)

Stacy has been asked by the corporate financial officer to report on the current organizational costs for nurse turnover. To determine the cost of nurse turnover, Stacy should review: (Select all that apply.)

What is the purpose of a mission statement?

A new nursing manager is falling behind on the staffing schedule, the monthly budget, and employee evaluations. She says to her director, “I’m working 60 hours per week and I still don’t have enough time to do it all.” The nursing director suggests which of the following to her?