[FinB] James owns a private company that offers ABA coaching…
[FinB] James owns a private company that offers ABA coaching to teachers in the community. He often reviews proposals from the schools’ administration to understand the services they need. When working directly with a teacher, one of James’s coaches works one-on-one with them, providing instruction, modeling interventions, practicing, giving feedback, and letting them practice until they achieve fluency. After each session, clients give feedback to the coach about the services. Once the services are finished, the company reviews its finances and prepares a budget for the upcoming month. Hector, a senior member of James’s staff, routinely observes coaches and provides detailed feedback before a coach can work directly with a client. Which part of this example is the primary/core process within the organization?
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