Restructuring is the reduction of staff by eliminating jobs and sometimes whole departments and divisions.

Business and industry representatives are becoming more and more confident about the workplace skill requirements for entry-level employment and the workplace skill level of most entry-level applicants.

Use several sources, not just one, to locate job leads.

Studies show about 25 percent of the workforce falls in the “difficult to work with” category.

It is acceptable to promise that the manager will return a call.

An action list is a summary of priority items to be accomplished during a day.

Assets is a term commonly used for records.

Agendas are not necessary when conducting small informal meetings.

You need to understand your audience.

Office politics, depending on how you react to it, can be helpful.