SUBJECT INSTRUCTIONS:   1. This question paper exists off THREE sections, namely SECTION A, SECTION B and SECTION C which covers BUSINESS ENVIRONMENTS AND BUSINESS ACTIVITIES. SECTION A: COMPULSORY SECTION B: Consists of THREE questions. Answer TWO QUESTIONS questions from this section. SECTION C: Consists of TWO essays / long questions. Answer ONLY ONE of the TWO questions from this section.   2. Consider the time allocation for each question during the answer.   3. Carefully read the instructions for each question.   4. Number the answers correctly according to the numbering system used in this question paper.   5. Except where other instructions are given, the answers should be in full sentences.   6. The mark allocation of each question will determine the length of your answer.   7. Use the table below as a guideline for marks and time allocation for each question.     QUESTION SECTION MARKS TIME 1 A: Multiple choice questions, correct word, appropriate columns, definitions. 30 20 min 2 B: THREE direct questions. Answer ONLY TWO questions. 40 35 min 3 40 35 min 4 40 35 min 5 C: TWO essay questions. Answer only ONE essay. 40 30 min 6 40 30 min     TOTAL 150 120 minute

EXTRA ESSAY QUESTION (ONLY in the case of an emergency may you use this question)

EXTRA FILE UPLOAD QUESTION (ONLY in the case of an emergency may you use this question)

QUESTION 4: MISCELLANEOUS TOPICS Answer the following questions thoroughly, please number according to numbers in the question paper and write point by point. 4.1 Read the case study and answer the questions that follow.     HOPE HOTEL The Hope Hotel in Hermanus is close to a number of popular tourist attractions. They employ 30 full-time employees and during peak hours during the holiday season, temporary workers are hired to meet the hotel’s needs. Recently, the hotel experienced a drop in tourist bookings which resulted in the retrenchment of some full-time staff. Crime in the area is also on the rise. Some guests were robbed in their hotel rooms. Regular guests of the Hope Hotel now stay in other hotels and guesthouses in the area that offer stricter security and other services such as conference facilities.   4.1.1 Name the economic sector in which the Hope Hotel operates. (1) 4.1.2 Identify THREE challenges in the case study above and develop a strategy for each challenge. Copy the table below into your answer box and answer the question. CHALLENGES: STRATEGY:           (3×3) 4.2 The Labor Relations Act, 1995 (Act 66 of 1995) was introduced to regulate labor relations between employers and employees.   4.2.1 Suggest FOUR actions that can be considered non-compliance with this Act. (8) 4.3 Identify the relevant pillar of the Broad-Based Black Economic Empowerment Act (BBBEE), 2003 (Act 53 of 2003) to which Abil Bricks & Tiling Ltd. in EACH case below.   4.3.1 Thandi and Tsego were promoted to senior positions. (2) 4.3.2 Previously disadvantaged employees were invited to buy shares in the company. (2) 4.3.3 Employees are encouraged to attend regular training sessions. (2) 4.3.4 The human resource manager makes sure that everyone is given an equal opportunity to apply for a vacancy. (2) 4.4 Read the case study below and answer the questions that follow:     JEFF BANDE LTD.   Jeff Bande Ltd advertised a workshop manager’s position in a national newspaper. The advertisement specified the job requirements and job specifications and said that all possible candidates would be subject to selection tests. Successful candidates are expected to sign an employment contract. The chosen candidate will also be able to enjoy fringe benefits as well as fringe benefits provided by JB LTD. Informal activities / Human resource function.Grade 12 // 2019    4.4.1 Identify TWO components of a job analysis from the above scenario. (2) 4.4.2 You have been invited for an interview. Explain the role of a candidate during an interview. (6) 4.4.3 Evaluate the positive impact of fringe benefits on businesses.                                      (6)   TOTAL QUESTION 4 [40]   TOTAL SECTION B [80]    

1.2.5 … payment is received when each task is completed (2)     [10]

QUESTION 1.3 MATCH THE RIGHT SIDE WITH THE LEFT SIDE   Match the description on the right side with the correct word on the left.     [10] TOTAL FOR SECTION A [30]

ANSWER SECTION B HERE.Answer any TWO of the THREE questions. Answer your FIRST choice here from the above questions (QUESTIONS 2, 3 OR 4) below. Make sure you indicate the question number you have chosen to answer.   

1.1.3 Comfort Furniture specializes in the distribution of office furniture. They are employed in the sector… (2)  

  SECTION A: COMPULSORY QUESTION 1.1 [Multiple choice] Four options are given as possible answers to the following questions. Choose the answer by selecting from the options.  1.1.1 The King Code of Corporate Governance contains examples of ethical business practice. An example of an ethical business practice is to… (2)  

QUESTION 6 (BUSINESS OPPORTUNITIES)   Minister of Trade and Industry Rob Davies has called on state-owned entities to play a more prominent role in the implementation of the Broad-Based Black Economic Empowerment Act (BBBEE). https: //mg.co.za/article/2018-03-15-state-owned-entities-must …   With reference to the above extract, write an essay in which you: o   Discuss the purpose and implications of BBBEE. o   Explain to Rob Davies how businesses can get involved with BBBEE o   Consult the Minister of Trade and Industry on the penalties for non-compliance o   Explain the implications of the following BBBEE pillars on businesses: Management and Control Skills development Ownership   TOTAL FOR SECTION C [40] GRAND TOTAL [150]