Product differentiation refers to the:

New markets created by the technologies underlying the development of products such as iPods, iPads, and Wi-Fi are a result of:

The political/legal segment of an environment represents:

What is the relationship between a firm’s industry environment and the firm’s earning potential?

New entrants to an industry are more likely when:

A decision that results in failure:

Globalization has led to:

Compared to tangible resources, intangible resources are __________ and __________.

The economic environment refers to:

The recent joint ventures formed by BP with Russian and Indian partners show the importance of the __________ segment of the general environment in those countries that BP and other oil firms must manage when contending with scarce resources.